Privacy Policy

We are committed to protecting your personal data and privacy

This Privacy Policy explains our methods for collecting and storing the information you provide on the Ginto Tradex website (the “website”)

These principles will be maintained:

  • To clarify our methods for processing and collecting your personal information:

We are committed to empowering you with the knowledge needed to make informed decisions regarding the use and processing of personal data. Our website is designed with this goal in mind. To support this, we employ various methods and procedures to ensure you have access to pertinent information about personal data usage.

If we determine that you need specific information, we will provide it at the appropriate time.

We are delighted to address any inquiries you might have and offer necessary clarifications regarding legal restrictions. Please contact us via email at the address below: info@

  • Personal information will be utilized solely for the purposes outlined in the policy

We may handle Personal Data for a range of purposes, such as providing you with the website and connecting you to third-party trading platforms ('Services'), enhancing the website, safeguarding our rights and interests, facilitating the maintenance and delivery of services, meeting regulatory or legal requirements, and undertaking administrative and business tasks to support the use and provision of the Services

We also handle personal data to gain a deeper understanding of your preferences and needs

  • Utilize essential tools to protect your personal data rights

To uphold your rights, we offer extensive resources. Feel free to reach out at any time to request access to your personal data. We can modify or delete it, cease its use for particular or general purposes, and transfer the information to you or a third party. We will fulfill your requests

  • Ensure the safety of your personal information

While we cannot promise absolute security for your personal data, we assure you that we will consistently employ various methods and techniques to safeguard your personal information

Our privacy and security policy covers all aspects thoroughly

1. What Does the Scope Entail

This policy describes the various types of personal data we collect from individuals, including details on how this data is processed, shared with third parties, and secured, among other related information.

This Policy relates to information concerning a specific or identifiable individual. An identifiable person is someone who can be recognized directly or through a combination of additional information that we possess or can obtain.

The Policy describes “processing” as any procedure involving the use or collection of personal data. This encompasses the management, organization, and storage of personal data.

Our services cater to a general audience and are not intended for individuals under the age of 18. We do not intentionally target or gather information from those younger than 18. We do not knowingly permit these individuals to access our services. If we discover such information, we will remove it promptly.

2. What personal information do we retain about you

When you access our services and channels or visit our website, we collect personal information. In some situations, we may ask you directly for your personal details. Alternatively, we obtain this information by analyzing how our services or channels are used or through information provided by our third-party partners

3. You are not required to provide personal information to the company, and the implications

While sharing your personal data is not mandatory, there may be instances where not providing this information could limit our ability to deliver services or prevent users from accessing the website

4. What types of personal information do we collect? When you visit our website, we may collect the following personal details:

This encompasses details about your online activity log, traffic data (such as IP address, the date and time of access), the language utilized, software crash logs, browser type, and device information. The collected information is non-sensitive and cannot be used to identify you

Personal Information We collect: Any personal information you willingly share with Us when engaging with a third-party online trading platform through Us

Your personal information, provided directly to third-party platforms to facilitate transactions, includes your full name, address, phone number, and email address

5. Legal Grounds and Justifications for Processing Personal Data

The company manages your personal data for the purposes described in this section, in accordance with the relevant legal framework

Without a legal foundation, the company cannot process your personal data. The legal grounds that permit the company to process your personal data:

  • You have granted consent for us to process your personal data for various purposes, such as when you submit personal information via our website to be forwarded to a third-party trading platform
  • Processing by the company or a third party may be necessary to support their legitimate interests, such as enhancing our services or addressing legal claims.
  • Processing must adhere to legal requirements

For further information on the necessary processing to safeguard legitimate interests, please contact us via email

Outlined below are the reasons and legal grounds for our use of the personal data you provide to us

Scope
Legal foundation

To share your personal information with third parties upon your request to access digital trading

Upon your request, we may gather personal information from you to share with third-party companies

Your consent has been granted for the processing of your personal data for one or more purposes

In order to address your inquiries or concerns, we require personal data to better assist you with any questions you may have regarding our services

Processing is required to fulfill the company's legitimate interests or those of a third party

Personal data is processed to meet legal, administrative, judicial, or other regulatory requirements

To comply with legal requirements, processing is essential

To improve our services, we may use your Personal Data to enhance our offerings, which includes analyzing crash or malfunction reports related to the services.

Processing is required to fulfill the legitimate interests of the company or a third party

To safeguard against fraud and ensure proper use of our services

The company's or a third party's legitimate interests need to be processed

To execute and oversee actions aligned with our service requirements, these activities encompass back-office functions, business development efforts, strategic planning, governance frameworks, and more

Processing is required due to the legitimate interests of the company or a third party

For analyzing and decision-making on various issues, we employ a range of analytical techniques, including statistical methods

The company's legitimate interests or those of a third party must be processed

To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 for establishing and defending legal claims. We may process personal data to protect these rights, interests, and assets, in accordance with applicable laws, regulations, or agreements, as well as any relevant conditions, terms, or policies

The processing must serve the legitimate interests of the company or a third party

6. Disclosure of Personal Information to Third Parties

The company might also disclose personal data to third-party service providers, including those offering hosting and storage, IP address details, and user experience analysis

You may also request that we share your specific personal information with third-party trading platforms. In such instances, we will convey the personal data you provide to these third-party trading platforms. The handling of your personal information is subject to their privacy policies. Your personal data may be shared with multiple trading platforms

The Company may disclose personal data to affiliated entities or business partners that can supply the necessary resources to enhance and advance the products and services offered to its customers

In cases where it is essential to safeguard third-party rights or the assets of the Company, personal data may be shared with regulatory, local, or other official authorities

In the event of a transaction, we may need to share your personal data with potential investors or buyers, as well as lenders to the company or any other company within the group. This includes situations involving the transfer or sale of company assets, or during processes such as mergers, restructuring, consolidations, or bankruptcies affecting the company or any other businesses within the group

7. Use of Cookies and Third-Party Services

Our website may utilize third-party services, including advertising providers or analytics firms, which might employ cookies or other technologies

Cookies are small text files stored on your device when you visit or interact with the website. They collect data about your preferences and browsing patterns to enhance your user experience, track your preferences, and personalize the products and services you might enjoy. Additionally, cookies are utilized for statistical and analytical purposes

Some cookies we use are session cookies, which are temporarily downloaded to your device and remain for a brief time until you close your browser. Other cookies are persistent and remain on your device beyond closing the browser. They assist in recognizing you as a returning user, enabling you to revisit the website

Types of biscuits:

We may utilize them for their intended purpose

Cookie Type

Cookies are essential

Scope

These cookies are essential for accessing the features you've requested and for navigating our website. They help deliver the information, products, and services you have requested from us

They are crucial for your device to download and stream data, enabling you to browse the website, make use of its features, and revisit pages you've previously accessed

More Information

Cookies gather personal information like your username and the date of your last login to verify your active session on the site.

Session cookies are deleted when you close your web browser

Type of cookies

Functionality cookies

Scope

Cookies enable us to identify you each time you visit our site and save your preferences and settings

Additional Information

These remain valid until they expire and are saved even after you close the browser

Type of cookie

Performance cookies

Scope

We utilize cookies to collect statistical data on site performance and to support its improvement. Additionally, they enable us to conduct analysis on our website.

Additional Information

Cookies retain anonymous data that is not linked to any identifiable or identified individual.

These can be deleted when you close your browser. Some cookies, however, remain indefinitely

Cookies are disabled or have been removed

To manage or delete cookies, adjust the settings in your browser. Here are links to guide you through the process for several popular browsers

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Please note that if this occurs, certain functions and features of the website may not operate as anticipated

ONLINE TRACKING NOTICE

The Company intends to retain your personal data for as long as required to fulfill the purposes outlined in this policy, or for longer durations as allowed by applicable laws, regulations, policies, and orders

Your information will be shared with third-party trading platforms for 12 months. If you consent, we will extend this data sharing for an additional 12 months

We routinely evaluate stored Personal Data to ensure it is still necessary.

9. International transfer of personal data to another country or organization

Your personal information may be transferred to other countries, meaning your data could be sent to a different country beyond your residence or to international organizations. The company takes every necessary measure to safeguard your personal data and ensures that data users can assert their rights and access effective legal remedies

These protections and safeguards are accessible to all residents of the EEA (European Economic Area)

  • Transfer to a third country or international organization recognized by the EU Commission as having adequate protection for personal data under Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR")
  • The transfer is executed under a legally binding and enforceable agreement between public entities or authorities, as per Article 46 (2) (a)
  • The transfer was executed in accordance with the standard data protection clauses adopted by the EU Commission under Article 46 (2) (c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

The Company is available to provide information on the security measures implemented to safeguard your personal data when transferred to third-party countries or international organizations. For inquiries, please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have adopted appropriate organizational and technical safeguards to secure personal data, including measures to prevent accidental or unlawful destruction, loss, or alteration of personal data

While we strive to protect your personal data, we cannot guarantee its complete security without error. Additionally, we are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, data breaches due to transmission errors, unauthorized access by third parties, or other factors beyond our control

If we are legally required to comply with conditions beyond our control, we may need to share your personal data with third parties, such as government officials. In these situations, we cannot guarantee the protection of your personal data by third parties

It is not possible to completely secure the transfer of personal data over the internet. The Company cannot ensure the absolute security of any personal data you transmit to us online

11. Links to external websites

The website includes links to third-party sites and applications, which are not monitored by the company. We are not liable for how these websites or apps collect or process personal data. This Policy does not govern actions conducted through these external sites or apps

We advise reviewing the privacy policies of any third-party websites or apps before you decide to access or use their services. Additionally, we recommend you share any personal data with caution

12. Modifications to this Policy

This Policy may be updated at any time. If revisions occur, we will notify you by posting the updated policy on our website. Additionally, for significant changes, we will strive to inform you through appropriate channels and announce it on our website. Changes will become effective upon the revised policy’s publication, unless stated otherwise

13. Your Rights Concerning Personal Information

You are entitled to request verification of the accuracy of your personal data collected, correct any inaccuracies, and delete any unnecessary personal data. You can also restrict certain types of personal information processing

If you reside in Zimbabwe, kindly visit this page:

You are entitled to the following rights concerning your personal data. To exercise these rights, please send a request via email to the address provided below.

Access rights

The Company has the ability to confirm whether the personal data being processed about you is accurate. If verified, you have the right to access your personal data

The Company is pleased to offer an electronic copy of your personal data that is currently being processed and may impose a reasonable fee for any extra copies. The data will be provided electronically upon your request

The right to access personal data must not compromise the rights and freedoms of others. If the request negatively impacts someone else's rights and freedoms, the company may refuse to comply or limit its ability to do so.

Right to rectification

The Company reserves the right to correct any inaccurate personal data. You also have the right to request the rectification of any incomplete personal data concerning you, keeping in mind the purpose of processing

Right to Deletion

The following reasons apply: (a) The personal data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no legal basis for processing; (c) You object at any time due to a reason specific to your situation regarding the processing of your personal data based on legitimate interests pursued by us or a third party; (d) The personal data is processed unlawfully; or (e) The personal data must be erased to comply with the company’s legal obligation

This right is not applicable when processing is required to meet a legal obligation under the laws of the European Union or any member state, or to establish, exercise, or defend legal claims

Processing restrictions

If you have concerns regarding the accuracy of your personal data, you may ask the company to restrict its processing

If you request a restriction on personal data, it may only be retained with your consent, for establishing, exercising, or defending legal rights, protecting another person's rights, or for reasons of significant public interest within the European Union or a member state

Entitlement to data portability

If an automated system conducts the process and it's based on your consent or a contract you are part of, you have the legal right to access your personal data provided to the company

You are entitled to request the direct transfer of your personal data from the company to another controller, if technically possible. Exercising your right to data portability does not affect your rights under the right of erasure. The right to data transfer must not infringe upon the rights or freedoms of others

Right to object

You have the right to object at any time to the processing of your personal data based on legitimate interests of the company or a third party, including related profiling. If we present compelling legitimate reasons for processing your data, we may continue only if you cannot prove that your rights, freedoms, or interests, or the exercise, establishment, or defense of legal claims, take precedence.

You have the right to oppose the processing of your personal data for direct marketing purposes at any time

Right to deny approval

You can withdraw your consent for us to process your personal data at any time. This will not impact the legality and validity of any processing conducted based on your consent before its withdrawal.

You have the right to file a complaint with the authority responsible for your case

You have the right to file a complaint with a supervisory authority established by a member state to safeguard individuals' fundamental rights regarding the processing of personal data within the European Union

Your rights to personal data may be restricted under regulations by the European Union and its Member States, as detailed in section 13

We will supply the requested information in line with your rights under section 13 of this agreement within one month of receiving your request. If necessary, the timeframe can be extended to up to two months, depending on the request's nature and volume. Within one month of receiving your request, we will inform you of any extension and the reasons for it.

Provided that it does not conflict with section 13 of the law, the information you request under your rights in section 13 will be provided at no cost. However, if the request is unfounded or excessive, particularly if repeated, we may impose a reasonable fee to cover administrative expenses involved in fulfilling the request or implementing the requested action. Additionally, we reserve the right not to proceed

If there are concerns regarding the identity of the individual who submitted your request, the company may seek further information.